Shipping and Return Policy
*** Shipping / Delivery ***
For First 500 gram Add 500 gram
A) Within Peninsular Malaysia RM 6 RM 2
B) To Sabah Or Sarawak RM 9 RM 5
Delivery lead time by Courier Company:
A) Peninsular Malaysia : 1 - 2 working days
B) To Sabah or Sarawak : 2 - 3 working days
**** Return Policy ****
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. My Novan Houz will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 working days after the confirmation with a deduction of 20% as handling fee.
Please contact us at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
or 016 566 3115 if you have any questions or doubts.
Recommendation
|
|
|
|
Order Query
You may check your order status from here by just insert the
Order Number below :
Payment Method

Newsletter
Customer Reviews
Join us at Facebook
Page Name on Facebook
Who's online
We have 6 guests online
Wish List
Please log in to add your Wish List

Return & Refund Policy